Sales
Intelligent CRM
Make CRM work more useful with AI: record quality, interaction summaries, next actions and sales segments while keeping data and permissions under control.
Available
12h · intermediate
€119
What you will learn
- Normalise and enrich records without duplicates or unsupported inferences.
- Summarise interactions and turn them into assignable activities.
- Define controls for customer-data access, retention and updates.
Delivery
Self-paced online learning with explanations, guided exercises and reusable materials.
Languages
IT
This edition is available in Italian. Your purchase activates access to the Italian materials immediately.