Terms of Service

1. Provider and scope

AINOVA Workforce OS is operated by Enkronos OÜ, Kotkapoja tn 2a-10, 10615 Tallinn, Estonia, VAT EE102151239. Contact: contact@ainova.io. The service provides digital learning, assessments, AI-workforce development, evidence records, professional paths and related software features.

2. Accounts and eligibility

You must provide accurate information, protect your credentials and promptly report unauthorised use. Individual users, company users and verified Training Providers may use the service within the permissions assigned to their account. The service is not designed for unsupervised use by minors.

• Users must not share credentials or impersonate another person.
• Organisation administrators are responsible for assigning access only to authorised users.
• Training Providers become business customers only after server-side verification; selecting a business option does not remove mandatory consumer rights.

3. Products and pricing

Products may include one-time courses, bundles, professional learning paths, annual company plans, Training Provider services, enrolment credits and custom services. Standard products display an exact price, currency and billing type before checkout. The price applicable to an order is the price accepted in that order and, for partner services, the applicable Partner Price Book in force for the Partner account. The Terms do not reproduce variable commercial amounts. Taxes are calculated and shown according to the checkout and billing configuration.

4. Orders and payment

Payments are processed by Stripe or another provider expressly shown at checkout. AINOVA does not store full payment-card details. An order record preserves the product SKU, exact amount, currency, applicable tax data, accepted legal versions and payment identifiers. A purchase is not confirmed until the payment provider reports a successful payment.

5. Digital content and withdrawal rights

Course access is granted according to the purchased entitlement and the availability stated at checkout. Opening a first lesson, video/module, interactive activity or supported content download is a qualifying start of digital-content performance. Marketing pages, a dashboard visit or viewing a course title are not a course start. Where applicable law permits, you may be asked to request immediate access before the end of a withdrawal period and to acknowledge the consequences of beginning performance. Mandatory statutory rights remain unaffected.

6. Subscriptions and cancellation

Annual company and Training Provider plans are billed annually. Where automatic renewal is enabled, the plan renews annually until cancelled. Cancellation normally stops the next renewal and leaves access active until the paid term ends; it does not automatically refund the current term. Non-payment, fraud or material breach may suspend access. The account area shows the term, renewal status and final access date when those data are available.

7. Learning content and AI disclaimer

Learning materials are educational and informational. AI tools and materials may change, contain errors or require professional judgement. They are not legal, tax, medical or other regulated professional advice unless expressly identified as such. Completion supports AI-literacy and workforce-learning initiatives and may help document training activity; it does not by itself determine regulatory compliance or guarantee compliance with the EU AI Act.

8. Intellectual property and permitted access

AINOVA, Workforce OS, Enkronos, course materials, assessments, software, evidence structures and brand assets remain protected by applicable intellectual-property rights. An individual purchase grants a limited, personal, non-transferable right to access the purchased content. Company licences cover authorised users only. Partner rights are defined by the applicable Partner Terms and Partner Price Book.

9. Prohibited use

• Copying, scraping, bulk downloading, reselling or redistributing content without authorisation.
• Credential sharing, bypassing learner limits or circumventing access controls.
• Reverse engineering, security attacks, malicious automation or unauthorised extraction of personal data.
• Using AI output as unquestioned professional advice or for unlawful, harmful or infringing activity.

10. Availability, changes and termination

We aim to provide a reliable service but do not promise uninterrupted availability. We may improve features, update course content, change providers or retire functionality with reasonable notice where required. We may suspend or terminate access for material breach, fraud, abuse, security threats, illegal use or non-payment. Records needed for billing, legal evidence or audit are not deleted merely because account access ends.

11. Liability and governing law

Nothing in these Terms excludes liability or statutory rights that cannot lawfully be excluded. B2B relationships are governed by Estonian law and the competent Estonian courts, unless the order or mandatory law provides otherwise. Consumers retain the mandatory protections of the law applicable to them and are not deprived of those protections by this choice of law.

12. Contact

For support, billing or legal questions contact contact@ainova.io.