AI Literacy: understand and use artificial intelligence
A guided introduction to generative AI: understand what it produces, recognise limits and risks, protect data and apply human review before reusing a result.
Practical learning for work
Every course in the catalogue is available for purchase and immediate activation in the languages shown on its course page.
Tailored learning
We design custom courses for companies, organisations and professionals, with goals, examples and delivery tailored to your work.
AI foundations
A guided introduction to generative AI: understand what it produces, recognise limits and risks, protect data and apply human review before reusing a result.
Bring ChatGPT into everyday office work: emails, minutes, summaries and rewrites, with reusable prompts, sound data handling and an output-verification routine.
An applied lab for designing controllable prompts, iterating on results and building a reusable prompt library for analysis, writing and decisions.
Apply AI to personal productivity: plan the week, turn notes into actions, prepare communications and build a sustainable method with clear controls and boundaries.
Use NotebookLM to query documents, compare sources and turn scattered knowledge into traceable notes, briefings and reusable materials.
Build a repeatable method for consultants and freelancers: analysis, deliverables, research, client communication and quality control from brief to delivery.
Office and administration
Streamline back-office work with AI: inbox triage, data extraction, response drafts, procedures and verifiable hand-offs.
Manage the document lifecycle with AI: classification, search, extraction, summaries, metadata, versions and source traceability.
Write clearer, more consistent professional documents with AI: briefs, emails, reports and communications adapted to audience, tone and goals.
Analyse Excel workbooks with AI: clean data, build formulas and pivots, explain variances and prepare verifiable insights.
Turn meetings and updates into usable reports and minutes: decisions, actions, owners, deadlines and source traceability.
Apply AI to Microsoft 365 and Google Workspace: documents, email, meetings and spreadsheets while retaining permissions, sources, versions and traceability.
Use AI for administration, finance and management control: data preparation, variance analysis, reporting and decision support with segregation and review.
Sales
Support the sales cycle with AI: account research, meeting preparation, personalised messages, follow-up and CRM updates.
Design AI-assisted lead generation: ICP, segmentation, research, outreach sequences and funnel measurement with quality and privacy controls.
Make CRM work more useful with AI: record quality, interaction summaries, next actions and sales segments while keeping data and permissions under control.
Prepare AI-assisted proposals from requirements and documents: proposal structure, commercial assumptions, precise answers and an approval process.
Turn customer signals and feedback into customer intelligence: segments, needs, opportunities and commercial priorities supported by sources and transparent criteria.
Improve customer care with AI: classification, source search, response drafts, follow-up and escalation with empathy and quality control.
Prepare negotiations and account plans with AI: scenarios, interests, objections, alternatives, follow-up and protection of the commercial relationship.
Digital marketing
Plan content with AI: strategy, briefs, editorial calendars, multi-channel variants and review of sources, brand voice and performance.
Use AI for LinkedIn and social media: positioning, posts, campaigns, content reuse, moderation and editorial approval.
Accelerate SEO with AI: search intent, keyword clusters, briefs, on-page content and monitoring without sacrificing quality or sources.
Create AI-assisted video: concept, script, storyboard, assets, captions and variants with control over rights, brand and final quality.
Build a credible personal brand with AI: positioning, profile, editorial plan and consistent content while protecting authenticity and reputation.
Human resources
Support recruiting with AI: job descriptions, sourcing, screening and communications with attention to bias, personal data and human decisions.
Design digital onboarding with AI: journeys, materials, FAQs, reminders and feedback while keeping access and data proportionate.
Design corporate learning with AI: needs analysis, objectives, materials, exercises and assessment with evidence and accessibility.
Make organisational knowledge searchable and maintainable with AI: taxonomies, repositories, Q&A, ownership, versions and access governance.
Management
A path for entrepreneurs and CEOs to identify practical opportunities, assess risk and return, and set AI decisions and accountability.
Use AI to support decision making: clarify the problem, compare scenarios, challenge assumptions and record criteria, evidence and accountability.
Lead AI-enabled innovation and digital transformation: discover processes, select pilots, manage change and measure value and adoption.
Build a realistic AI roadmap: use-case portfolio, sequencing, dependencies, resources, governance, metrics and decision gates.
Define AI governance, privacy and company policy: map use cases, roles, data, risks, controls, procedures and monitoring in line with organisational accountability.
Make project management more actionable with AI: minutes, tasks, risks, dependencies, status updates and a shared decision log.
Automation
Design no-code automations with Make and Zapier: triggers, transformations, notifications, error handling and data controls across the flow.
Build n8n workflows for SMEs: nodes, credentials, data, integrations, branching, error handling and monitoring in a controlled environment.
Redesign digital business workflows with AI: process mapping, assistance for repetitive steps, approvals and outcome indicators.
Understand and prototype AI agents: architecture, tools, memory, operating boundaries, evaluation, escalation and oversight.
Design custom business assistants: knowledge sources, instructions, guardrails, tools, testing and governed release for a real use case.
Configure an agent with AINOVA Agent Builder: instructions, sources, tools, permissions, testing and a controlled move from pilot to business use.
Design automations with Power Automate, APIs and structured data: integrations, authentication, transformations, errors, security and checkpoints.
Industry verticals
Apply AI in manufacturing and mechanical engineering: quality, maintenance, technical documentation, planning and decision support on the shop floor.
Use AI in construction: tenders and estimates, planning, site reports, documents and communications with risk and accountability controls.
Integrate AI into accounting and professional firms: research, documents, analysis, drafts and communications with professional secrecy and expert review.
Apply AI in tourism and hospitality: offers, guest communication, multilingual content, demand analysis and responsible personalisation.
Support HSE and workplace-safety roles with AI: documents, checklists, communications and preliminary risk analysis without replacing statutory duties or assessments.
Use AI in retail: assortment, campaigns, customer service, sales analysis and forecasting with attention to margins, customer data and human review.
Apply AI in transport and logistics: planning, shipping documents, exception handling and communications with reliable data and escalation thresholds.
Support real-estate agencies with AI: listings, lead qualification, comparables, documents and follow-up while avoiding discrimination and improper data use.
Improve procurement and supply chain with AI: requests for quotation, supplier comparison, orders, delays and communications with explicit criteria and approvals.
Support quality and continuous improvement with AI: non-conformities, causes, corrective actions, indicators and lessons learned without automating critical decisions.
Professional paths
Professional paths and funded modules are presented early and activated progressively.
Composition and schedule are being defined.
Composition and schedule are being defined.
Composition and schedule are being defined.